Ticket Sales and Rental Attendant

Mount Ski Gull
Job Description

Roles and Responsibilities include, but are not limited to:

  • Seasonal; Part-time or Full-time

  • The Ticket Sales and Rental attendant is responsible for working at the ticket counter or rental counter. Employees may work in both or just one of the areas.

  • This position reports to the Chalet Manager.

  • Must be available to work weekends and holidays.

  • Ability to communicate with co-workers, volunteers, and guests in a clear, business-like and respectful manner which focuses on generating a cooperative work environment.

  • As a Rental worker:

    • Responsibilities include outfitting customers with proper equipment in a timely and friendly manner:

    • Demonstrate enthusiastic and courteous service to our customers.

    • Ability to work (or learn) the technical aspects of skis and snowboards this may include but is not limited to: mounting bindings, waxing, ski sharpening, ski and snowboard tuning.

    • Keeping the rental area clean and organized.

  • As a Ticket Sales Employee:

    • Responsible for selling lift tickets for skiing and snow tubing, rental equipment forms, lessons, and merchandise.

    • Responsible for getting updated waivers for all guests.

    • Answering all questions of guests and members in all communication formats.

    • Keeping the chalet clean and tidy for best customer service.

    • Must attend Mount Ski Gull Staff Training.

 

Job Requirements & Experience include, but not limited to:

  • Must be 14 years of age or older (16+ to work in rental).

  • Experience working in customer service is a plus.

  • To work in Rental- Possess or obtain Rossignol Rental Technician Certification (will obtain during staff training).

  • Ski and snowboard experience is helpful but not required.

  • Pay Rate $13-$15/ HR, includes MSG Individual Season Pass & Rentals if desired

Contact Information